-Policies for Film and television-
Special Order/Custom Order garments:
All special and custom order garments are completed on first come first serve scheduling. Please contact us for current availability. Our completion time for ONE special order garment averages 3-14 days. Orders needed earlier than our average completion time are subject to an additional 30% rush order fee. Our production calendar runs from January 2- May 31 and September 2- December 20.
There is no fee for one set of sketches for custom order garments. All sketches are property of Susan Jarrett, owner of Maggie May Clothing and may not be distributed, copied, or modified in any way. Revised sketches may be requested for an additional fee. Please allow up to 1 week for sketches to be completed.
Fabric swatches may be ordered for a fee of $2.00 per swatch (average size 2”x2”) plus postage.
Orders are not finalized until actress’s measurements are received and garment designs (including fabric selections) are submitted either verbally or in writing (email, order forms, etc.) Orders finalized or modified AFTER our average completion time are subject to a 30% rush order fee.
Any modifications made after orders are finalized are subject to a 30% convenience fee and additional materials fees (if applicable).
Sorry, we do not offer discounts nor do we offer sample garments.
Payment is due in full at the time of order. Orders not paid in full within 10 days of order date will be subject to cancellation. We do not accept partial payments. We currently accept Visa, Mastercard, Paypal, Personal Check, or Money Order. All payments are nonrefundable.
If you would like your garments shipped via Fedex or UPS, please provide your customer account number and we will be happy to schedule a pick up for your order. Otherwise, we ship all merchandise via the US Postal Service. Customer is responsible for all shipping fees. Merchandise is shipped first class unless express delivery has been requested in advance. A signature may be required at the time of package delivery. All shipping dates are estimates not guarantees. MMC cannot control the timeliness of delivery services. To avoid missed deadlines, please plan your order in advance. MMC is not responsible for lost or mis delivered packages.
Please review our standard policies as well.
If you have any questions, please email us at firstname.lastname@example.org
We look forward to working with you on your project!